100% Price Match Guarantee

We’ll Match Competitor’s Prices

Not only do we pride ourselves on stocking thousands of high-quality products, but we also want to make sure they’re available at reasonable prices. You don’t have to wait for holiday sales to get a great price. Too often, people opt for lower-quality (and sometimes dangerous!) alternatives just to save money. We think you deserve to treat yourself to high-quality products that fit your budget. If you find a qualifying item at RUBYKISS and then find it cheaper somewhere else, let us know! Just email us at cs.RUBYKISS.com with a link to the item on the competitor’s site, and we’ll take care of it.

Bonus: Price matches can be requested up to 14 days after your purchase! That’s right, if you’ve already bought the item but you’re still within that two-week window, we’ll still help you out. That’s how confident we are in our prices. There are a few things you should note to make sure that your purchase qualifies, however.

Guidelines & Limitations

  • The price of an item must be listed and valid at the time of the match. RUBYKISS reserves the right to verify a competitor’s advertised price as well as the availability of the item. If RUBYKISS is not able to verify the lower price, we may decline the request. This is why we request a link when you ask for a price adjustment.
  • The item in question must be identical to the item RUBYKISS is selling. The brand name, size, weight, color, quantity, and model number must all be the same. Be careful, because sometimes different items within the same brand can look similar.
  • The item must be sold by an authorized online retailer. We don’t have the ability to price match your local adult shop, unfortunately!
  • The item must be in stock at the time of the price match.
  • We reserve the right to limit quantities of price matches per identical item per customer for online competitor matches. We’ll help you as much as possible, but we may need to limit certain purchases.

Exclusions

Certain items, for various reasons, are not eligible for price matching. Here’s a quick rundown.

  • Items being sold at irregular prices do not qualify. These include, but are not limited to, clearance, damaged items, liquidation sales, secondhand or used, closeout, storewide or category promotions, sale offers advertised as % or $ off, or prices that only display on a website after guests log in or with a discount code. Items must be at their normal price. If you’re unsure, please ask.
  • Pricing due to errors, competitor doorbusters/lightning sales (including Amazon Prime), coupon offers, loyalty cards, promotional codes, credit card offers, gift card offers, financing, service offers, bundled offers, sales tax promotions, free items, rebates or mail-in offers.
  • Items protected by Minimum Advertised Pricing policies. MAP policies are agreements between manufacturers, distributors, and retailers on the minimum price a product can be sold at. RUBYKISS prides itself on respecting MAP policies. We want to give you a price that’s both fair to our customers and the manufacturers of our awesome products.
Again, we do our best to give our customers the lowest possible prices. If you’re unsure whether or not an item in your cart qualifies, please feel free to reach out, and we’ll get back to you as soon as possible.