PinkBunny Shopping Guarantee

If you're not happy, we're not happy. That's why you have 30 days after the date of your order to return a product to us. Use our Customer Service Page and fill out the form with the reason of “I changed my mind about my order/product”

Once we have verified that your purchase is eligible for a return, we will send you instructions on where you must ship back your product(s) back to.

For a full list of eligible products for return, please visit our Return Policy Page. Listed below are our basic rules for eligible products:

  • All product(s) must be unopened, unused, or unworn
  • All product(s) must still be in their original packaging and include tags when applicable
  • We do not accept returns of clearance, final sale, or free gifts
  • We do not accept returns for any undergarments
  • For health and safety, any product(s) that appear to be opened, used, or worn will not be accepted for a return and be disposed of at our warehouse. We are not responsible/required to issue refunds when we dispose of your product(s).
Please note, we cannot offer exchanges under any circumstances.

If the product you purchased malfunctions within the first year of your purchase, it may be eligible for our PinkBunny Warranty. Please visit our Pink Bunny Warranty page for more information about defective/malfunctioning product(s).